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CARE AND CLEANING GUIDELINES

WOODEN FURNITURE CONCRETE FURNITURE LEATHER FURNITURE AND SIMILAR MATERIALS METAL FURNITURE PLASTIC FURNITURE MARBLE SURFACES GLASS SURFACES MIRRORS OUTDOOR FURNITURE RUGS CURTAINS, CUSHIONS AND THROWS WOODEN CUTTING BOARDS DISHES AND GLASSWARE

WOODEN FURNITURE

It is possible for wood to crack and split in environments where heat and humidity vary. We therefor advise against placing wooden furniture in close proximity to heat sources, such as radiators and chimneys. Never put hot objetcs directly on furniture. Doing so will damage the wood and can leave burn marks. Keep furniture away from direct sunlight, which can cause discolouration.

To best care for wooden furniture,

 

Never :

  • Use scouring sponges or other abrasives that could scratch the lacquer, varnish or paint;
  • Plce anything humid on its surface; any liquid or food spills should be wiped clean as soon as possible.

Should wooden furniture become wet :

  • Immediately wipe off any water using a soft dust-cloth until the wood is completely dry.
  • For all other liquids, first clean the surface with a soft dust-cloth soaked in soapy water or water mixed with a mild ammonia-based cleaning produtct; next, wipe the surface with a damp dust-cloth; finally, dry the wood completely with a fresh dust-cloth.

We recommand that you:

  • Frequently dust lacquered or painted furniture using a damp dust-cloth; immediately remove anymoisture witha dry, lint-free dust-cloth;
  • Spay all cleaning products onto the dust-cloth, not directly onto the wood;
  • Follow the direction of the wood grain when polishing furniture;
  • Protect your furniture with placemats and trivets to avoir damaging the surface.

If your wooden furniture becomes stained or damaged, we recommend that you consult a professional.

CONCRETE FURNITURE

Concrete is known to be a stable, resistant, and durable material. It's surface, however, is still susceptible to staining if introduced to certain liquids, such as wine.

Waxed Concrete : Concrete whose surface has been superficially treated with wax or varnish, which is generally colourless.

Polished Concrete: Concrete whose surface, once hardened, has been sanded repeatedly with increasingly fine paper.

We recommend that you :

  • Wipe concrete surfaces using a humid, non-abrasive sponge, followed by a dry dust-cloth;
  • Immediately wipe any liquid spills;
  • Protect your concrete furniture from damage by using placemats and trivets;
  • Never use abrasive materials or products when cleaning concrete.

Note: To best protect concrete, apply a water-repellent, oil-repellent (does not retain oil) product for natural stone, marble or concrete, available at hardware stores.

REGENERATED LEATHER AND VINYL FURNITURE

We recommend that you:

  • Wipe the surface of the furniture with a damp, soap-free microfibre cloth followed by a dry dust-cloth;
  • Avoid using products meant to protect or care for real leather when cleaning any furniture made of regenerated leather or vinyl;
  • Avoid using abrasive products.

METAL FURNITURE

We recommend that you :

  • Use only a soft dust-cloth when dusting;
  • Clean thoroughly with a sopay water when necessary, being sure to dry completely.

Never: 

- Use any cleaning products with a gritty or grainy texture that could scratch the surface of the metal.

PLASTIC FURNITURE

Although plastic is pratical and easy to clean, it is not 100% colour-fast. This means that in certain lighting conditions, its colours can be altered or can yellow. These effects are intensified when plastic is exposed to intense sunlight.

Plastics cannot withstand high temperatures; for that reason, you should never place hot pans or dishes on plastic furniture. The manufacturer's instructions should be directly adhered to.

We recommend that you :

  • Wash plastic furniture with soapy water;
  • Treat tougher stains using anti-static furniture polish or grease-removing cleaning products, being sure to wipe dry with a soft dust-cloth;

Never: 

- Use any product containing solvents that could damage plastic.

MARBLE SURFACES

We recommend that you:

  • Use a gentle, natural soap to clean marble.  Dilute a bit of soap in warm water and wipe surfaces with a soft dust-cloth;
  • Wipe marble to dry it. Do not leave water on marble to prevent stains. Wipe away water with a soft dust-cloth, then dry the surface completely with a second, dry dust-cloth.

Never:

- Use abrasive or acidic cleaning products (vinegar, lemon).

GLASS SURFACES

Galss surfaces are easy to care for and glass cleaning products are widely available. However, if glass is incorporated into a piece of furniture along with wood or metal, do not spray cleaning products directly onto the glass; glass cleaners can contain ammonia that can damage certain surfaces, such as varnished wood. Instead, aply cleaning products directly onto a dust-cloth.

MIRRORS

Glass cleaners are also very effective for cleaning mirros. For mirros framed in wood or other materials, do not spay cleaning products directly onto the glass; instead, apply the product directly onto a dust-cloth.

OUTDOOR FURNITURE

Acacia Wood: A coat of oil is applied to Acacia wood furniture to make it resistant to bad weather and stains. Over time, this protective layer will diminish, and the wood becomes susceptible to damage. 

We recommend that you :

  • Reapply a coat of teak oil to the wood's surface once or twice annually;
  • Immediately clean any spills to avoid staining;
  • Clean stains with a dust-cloth and soapy water, avoiding excessive rubbing;
  • Remove any leaves that come into contact with the wood, especially after it rains; wet leaves contain tannin that will stain the wood as they dry; 
  • Place Acacia wood furniture in a dry area when not in use.

Acacia wood furniture can also be stored outside if it's covered with a protective tarp. Keeping the tarp loosely tied will allow air to continue to circulate uner the tarp and will allow the evacuation of any humidity that could cause the accumulation of mould or mildew.

Stains that become embedded in the wood are more difficult to clean. Try rubbing the stain with a cork or an eraser. Should the stain resist, or if the wood begins to turn grey, you can sand the area with fine sandpaper. After sanding, remove any dust residue with a damp cloth and treat the wood with Teak oil.

Metal:

We recommend that you :

  • Clean using a damp cloth or a sponge and lukewarm, soapy water
  • Avoid using any stripping or abrasive products, favouring baking soda for any stubborn stains
  • After a few years, if cleaning no longer suffices, you may choose to repaint your furniture

Plastic:

We recommend that you:

  • Clean with a cloth and lukewarm, soapy water
  • Avoid using abrasive products

RUGS

High pile and shag rugs

We recommend that you:

  • Shake rugs outside, size permitting;
  • Vacuum rugs once or twice a week to remove crumbs and dust. Do not use a rotating vacuum brush that could damage the fibers. Instead, go over rugs using only the vacuum wand on maximum suction;
  • Treat stains using a damp cloth soaked in warm, soapy water, then rinse with a dry cloth. Machine dry rugs as needed;
  • Test all commercial cleaning products on a small, inconspicuous area. Be sure to follow all manufacturer's instructions;
  • Seek the help of a professionnal for rugs that are very dirty or damaged.

Never:

- Steam clean high pile or shag rugs.

Low pile rugs

We recommend that you:

  • Vacuum rugs once or twice a week to remove crumbs and dust. Use a rotating vacuum brush to help rug fibers spring back to their original form; 
  • Test all commercial cleaning products on a small, inconspicuous area. Be sure to follow all manufacturer's instructions;
  • Clean low pile rugs with an injection-extraction carpet steam cleaner that is powerful enough to thoroughly remove all residual water and cleaning products;
  • Use the steam cleaner only as recommended by its manufacturer.

Never:

- Clean only portions of a very dirty rug. We recommend cleaning the rug in its entirety to avoid creating rings and differences in colour, especially in light-coloured rugs.

Vinyl rugs:

We recommend that you:

  • Vacuum both sides of vinyl rugs once or twice a week to remove crumbs and dirt;
  • Clean rugs with a damp cloth soaked in soapy water.

CURTAINS, CUSHIONS AND THROWS

We recommend that you:

Respect all instructions as indicated on the product and its packaging.

WOOD CUTTING BOARDS

We recommend that you:

  • Clean your cutting board by scrubbing the surface with soapy water after each use. Wipe with a dry cloth.
  • Disinfect the surface with a few drops of lemon juice or a mixture of water and white vinegar. Wipe with a dry cloth.
  • Regularly treat the wood's surface with food-grade mineral oil to prevent your cutting board from drying out.

Never: 

  • Immerse wood cutting boards in water;
  • Put wood cuting boards in the dishwasher.

DISHES AND GLASSWARE

We recommend that you:

  • Respect all instructions as indicated on the item or its packaging;
  • Avoid washing any item in the dishwasher or using it in the microwave if you are unsure if it is safe to do so.